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Awesome service really good people
Had already scheduled an appt with Kia. I arrived a few minutes early. The girl at the service desk was polite and quickly took my info and verified what was to be done. She asked if I was going to drop off the car or wait in the Lounge. I waited and within a hour, my car was done. Quick and efficient.
Excellent dealership and fantastic customer service!! Highly recommend it for both service and sales!!
Everyone extremely helpful and patient
Very professional and knowledgeable at both the Service and Parts desk. I recommend them for one’s KIA needs.
Very good service
Workers were great, friendly and professional. Smooth process. Would have been cool to have the car washed after service, but it was super smooth otherwise.
Quick and efficient service
(Translated by Google) Excellent attention ! Thanks for your help Rafael Arcaya (Original) Excelente atención ! Gracias por tu ayuda Rafael Arcaya
Friendly staff. Service done promptly for a reasonable price. Video updates showing elements of car inspection was nice to see exactly what was done. Would definitely use their service department again in the future.
Great friendly service
Great experience. Ruben took real good care of us today. Definitely going to recommend it
Great customer service and super kind employees did a great job
😎👍🏻
Check in time was minimal and so was the wait time. The check engine sign came on in my car after I left. I took the car back and they took care of the problem quickly.
Nice and clean offices, service writer was very helpful, the video information was awesome.
Right away they attend you when you first arrive
Great service.
Excellent today. Thank you Mayra
(Translated by Google) Very good attention Amiability (Original) Muy buena atención Amabilidad
Zeke was very professional. I would like to thank him for helping us in finding our best deal. I would recommend this place to anyone looking for a new car.
(Translated by Google) Great!!!!!! (Original) Excelente!!!!!!
Very helpful and quick service
My car is still shaky . It has a flutter in the motor . The experience was great but the car itself I'm very unhappy and wish I can get a better vehicle.
Jonathan and Rick, along with Paul (finance mgr) and even Carlos (insurance), all delivered amazing service.
Best experience I’ve had in a car dealership. Will definitely come back again when either I or a family member need another vehicle. Sales associates Ricardo De La Garza and Ivan Garcia were both great to work with. I was able to do everything by phone/text until it was time to come in to sign. De La Garza gladly worked around my work schedule and provided the best customer service possible. This dealership does not have forced dealer add ons or “market adjustments.” The price, rate, and term given to me on the phone was exactly what I ...
Fast service, great prices Mayra has great customer service 👍
Visited the dealership to check a couple recalls. Check in was quick, the service personnel didn't find any problems and the service manager explained everything. Service was quick, everyone was helpful and the facility was very clean and comfortable while I waited.
(Translated by Google) they treated me very well (Original) Me atendieron muy bien
Excellent service by Mayra and work was completed in a timely manner.
Fast service, helpful staff, comfortable waiting area.
Amazing service!!!! The staff was very polite and friendly and they explained the process from beginning to end. Definitely coming back!
Good staff and friendly service
Ezequiel Rodríguez was my salesman and he definitely helps make the process of buying a vehicle go smoothly and not take longer than it should. Excellent customer service would definitely recommend
The workers are friendly, asked about what I needed done. Overall a good experience, I enjoy coming to this Mazda dealership for my oil changes!
The service is good, just think that they should have a loamer car to use instead of having to wait in the showroom for 4 hrs
Amazing service and super quick!
Excellent customer service. Brandon was extremely helpful & worked very hard to make the deal happen. Highly recommended!
Quick & easy. Great people & very polite
Went in this morning to have my 2022 Kia Sorento service i received great customer service didn't have to wait long at all, thank you to Mr. Gamez and Mr. Martinez service manager for working together as a team because of them two my visit went very smoothly also the young girl at the desk in the service center was also very polite and very professional so again thank you all so much I highly recommend Kia Mission for your next purchase of a vehicle or a service 😊
Thanks Margie for always taking care of my vehicles. Always friendly fast service!
Was a quick and painless appt.
The staff have always been very nice. They are very quick, as well.
Excelente service , I took my CX 5 earlier than my scheduled appointment and they received it anyway.
The Bert Ogden Mission Mazda Service team is always super friendly and helpful!
Kia has been my favorite car for many years. Bringing my 2010 Kia Soul in for a power steering pump change, I thought that this was all. When I came in to pick up my car, I was told that there were several recalls that were done and that there were two more that needed to be done when the parts came in. Very happy with the service that was done on my car with this dealer.
Sabrina is so kind and courteous. Although, we had to go twice, we’re very happy with the outcome.
I was a first time buyer and had my eyes set on a certain car, and Bert Ogden Mission Mazda made it happen. I am very grateful that they have amazing employees that made me feel comfortable whenever I had questions. I was very nervous being my second time going to a car dealer. I wasn’t able to get an opportunity to get my car in the first car dealer shop I went to, but Bert Ogden Mission Mazda help me out a lot. 100/100 great customer service. Thank you for everything!
My service tech is always so professional, kind and courteous.
Friendly place and always a great experience when getting vehicle serviced
'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so ...
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(956)-378-6329
Call Now2307 E. Expressway 83 • Mission, TX 78572
Get DirectionsOpen Today! Sales: 8:30am-8pm
Open Today! Service: 7:30am-6pm
Open Today! Parts: 7:30am-6pm