They are very friendly and the recession. Girl took care of my knees right away. And so far, I'm very happy. When is them to call and tell me? My car is ready, then I'll be super Happy.

Very easy experience that I had to go to. Once I got their i was helped and I got a car that I didn’t think I was going to get.

Great experience!

I was greeted by Mayra in the Service Dept. I was impressed with her professionalism and outstanding customer service. Mayra was knowledgeable, friendly and very helpful. Exceeds my expectations and I highly recommend Bert Ogden Mission KIA!

Excellent!

They gave me good service, waiting time was excellent, especially maira she's very admirable and informative.

Great customer service

Every one was very courteous, polite and helpful, answered all questions I had.

Ask for Ruben Esquivel you won’t regret it. He treats you different than other car salesmen that just want to sell you the highest priced car they can. He is interested in helping you in the price range you’re looking for. Also, he really knows the cars and he will show you all the features they have. The dealership itself is also great. I refinanced my car so I went to remove some warranties I had bought that weren’t transferable. They removed them with no problem unlike other places that give you a really hard time to ...

My service was done very quickly for being a walking for an oil change. I was out of there in less than an hour. Mayra was super helpful and made the whole process really smooth.

Great customer service and very friendly!

Great experience! Carolina the lady who helped me was very nice and helpful when I took in my car to fix my a.c

Very accommodating and fast in there service including the car service to take you home and bring back to the Bert Ogden.

All personal was helpful ESPECIALLY Manuel the salesman, made sure I learned everything about the new car I purchased.

Good customer service but 5 hrs to program 1 key 😭😭

(Translated by Google) Excellent service from Stephanie and her team! (Original) Excelente atención de Stephanie y su equipo!

They took care of me at the set appointment time! Time so so so important to everyone. They make your wait time comfortable by providing clean, comfortable relaxing areas, water, coffee. Little courtesies speak so much. Good job guys!

Excellent service and excellent salesman, will definitely be back!

Great service and friendly staff

Great service at front desk! Walked in without an appointment and left about 45 minutes later. Front desk personnel were great. Got a video with the repairs and suggestions for service on my car and got to deny or approve over the phone. Overall great experience.

Great service and people. But I needed air filters and alignment which seemed within reason but the disposal fees were outrageous. I would suggest they advise costs when offering extra services.

I was so glad when I entered the office to see that Mayra was still there, she took such good care of my KIA needs the last time. I appreciated the Complementary Multi Point Inspection in addition to the oil change that I came to have done. Thank you!

Bert Ogden in Mission is a terrific place to bring your kia in to get fixed! Employee from service named Carolina Garza helped us out 😄 she was very helpful and kind! 😇👍

KIA takes good care of us. Great staff.

The attention and the customer service was great. They took the time to explain every detail. Thank you.

Very friendly and helpful.

I went in late on a Saturday and was able to test drive and purchase a vehicle. I want to thank Ruben, Ivan, and Paul. They were patient and very understanding of my situation. They all went above and beyond of what any dealership has done for me in the past. I will recommend this dealership to all of my family and friends that are looking to purchase a vehicle. Thanks again to Ruben, Ivan, and Paul.

Quick in and out great Customer service

The customer service girl who helped this morning was very professional and courteous. It’s relaxing to feel welcomed and promptly helped when you are stressing about your car. You feel like you in good hands.

Extremely helpful, informative, and fast

My spouse and I we’re looking for a third vehicle for our household this past weekend. Our son turned 16 this summer and he wanted to continue driving the Honda Civic. I own a 2021 Bronco Sport and was biased on getting another Ford. But on Sunday on our way home while I was driving the vehicle’s electronics system started to go haywire and then just went black. The message we received was a vehicle network communication error. We were on 29th street and heading back to 26th street. When we got home and stopped at our carport the vehicle ...

(Translated by Google) Very good service. (Original) Muy buen servicio.

Great customer service

Fast , easy , very polite and kindness representative

Customer service is great and they treat you with respect like you are part of the family and very honest.

(Translated by Google) Excellent service (Original) Excelente servicio

Excellent service

Good Service, quick too. Thanks

My husband and I had a great day yesterday! We went to your location, you had the exact car we were looking for and by the end of the day we had a "new to us" car in our garage.

(Translated by Google) Excellent service and attention. (Original) Excelente servicio y atención.

Very friendly staff & helpfull!!

Good service!

Great

Great service , will come back again 🙂

The person in Service intake(a girl) was very nice and professional she assisted me very well, the recall part was installed in a timely manner and I received a short video with recommendations from the auto mechanic, overall IT WAS AN AWESOME EXPERIENCE. Thank you very much!

Great customer service, answer all my questions very helpful

(Translated by Google) The girl who attended me was very kind and explained each process in detail. (Original) Muy amable la muchacha que me atendió y me explico con detalle cada proceso .

Fast and friendly service

Excellent attention

Very informative visit. My salesperson was eager to help, but not pushy about selling me a car. He showed me several models, and we finally found one in my price range. A short test drive later, and we were back in the sales room discussing price and payment options. After about 30 minutes, I was signing on a multi media desk. Thank you for a great experience. I will recommend you guys to friends looking for their next vehicle.

The Kia staff (especially the Service Manager) at Bert Ogden (Mission) are second to none. They truly care for their customers and they always go above and beyond to meet the needs of their customer base. They earn your trust and confidence, “for life!” Go see them for exemplary professional service.

Service-wise I took the car to have repaired the headlights repaired. Stephanie was Very attentive with capital “V”. Service was good, they provided a shuttle as well as a loaner that although it was not the cleanliest , it was helpful until they got the issue with my car repaired. I’ll give it a five; I will continue using this dealerships for my services.

Excellence Service Wonderful. Customer Service Respectful Customer Service...my car is 13 yrs old.. Caring Customer Service.. Cynthia..Stephanie.. EVERYONE..TREATED ME WITH CARE AND CONCERN. ..AND A LOANER CAR!! I'VE BEEN TO BMW..MERCEDES..AND TOYOTA.. MAZDA BEATS THEM ALL ..HANDS DOWN GOD BLESS

Great place, nice people, service excellent!

Excellent support

I took my Mazda in for a sound my brakes were making and Stephanie was so kind and helpful to explain the prices and process. Mazda staff were able to lubricate the brakes and rotate my tires. Great service!

Stephanie provided excellent customer service!

Great service, I appreciate Stephanie being professional.

Had a service appointment that went well. The staff was friendly and did their job in an efficient way. The service was done correctly and on time.

Took my daughters car for an oil change. Totally love it. Great customer service. Receptionist was a lot of help and very attentive. Definitely will go back ☺️

'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so ...

Read at DealerRater